Through our People Behind the PLUS series, Copiers Plus is on a mission to showcase the outstanding people that represent our brand across the state of North Carolina. This week, we’re shining the spotlight on Drew Smith, Director of Communications, and are excited to give you a glimpse into his personality, professional accomplishments, and contributions to the team. Keep reading to get to know him a little better!

Meet Drew Smith

Drew has been an integral part of the team since 2014. However, his ties to the company go well beyond the actual dates of his employment. Drew is the grandson of Copiers Plus CEO Bob Smith and is surrounded by a number of other family members at work, including his father, uncle, aunt, and brother-in-law. 

Drew grew up in Fayetteville, NC, but has called Wilmington home since graduating from UNCW with a B.A. in communication studies. Before his college years, he attended Jack Britt High School and worked as a customer service associate at Michaels Arts and Crafts. He also helped in the warehouse at Copiers Plus during this time. 

He married his wife, Jess, in 2016 and the couple welcomed their first child, Addison, in February of this year. In addition, the Smiths have a German shepherd named Berkley. Drew describes himself as an inspired person and he gains much of that inspiration from his family. “My wife and daughter make me want to be a better version of myself and deepen my faith,” he said. “Proud girl dad over here!” 

Answering The Copiers Plus Call

Drew always planned to join the family business but didn’t expect it to be his first job out of college. As he says, however, “The Lord has a plan better than my own.” As the company’s Director of Communications, Drew is responsible for the business’s overall marketing and ensures that Copiers Plus’s external communications represent the brand both visually and from a messaging standpoint. 

On a daily basis, you might find Drew working with vendors on advertising and marketing initiatives, tracking  the performance of different ventures, or making sure the sales team has everything they need to prospect and serve businesses across North Carolina. His goal is to project a clear, cohesive, and engaging message over all of the business’s communication outlets.

Drew’s made lots of great memories at Copiers Plus over the years, but one of his favorites is the 2017 company kick-off meeting. “It was the first time we had the whole company gathered together in a while,” Drew shared. “We also had the opportunity to hear from Pastor Daniel Ward, which was a blessing for myself and many others. There is always something special about getting the family together and growing deeper relationships.” 

In addition, this kick-off meeting was an opportunity to reveal a new logo and website to the Copiers Plus team. Drew spearheaded this initiative and considers it one of the professional accomplishments of which he is most proud. 

“During the logo and website redesign in 2017, we were able to go from a website that was not compatible with mobile and many other things to a polished and responsive site that could stand with the best in our industry.” He added, “We wanted to modernize the look of our logo to further emphasize the fact that we are more than copiers and can handle advanced technology.”

At Copiers Plus, Customers Come First

At the end of the day, Copiers Plus’s customers are the driving force behind Drew’s work. “Customers have a special place in my heart and make me want to work harder to give them a better partner in business,” he revealed. “I’m happy I can contribute in a small way to help people know about us and understand how we can help them.”

This same sentiment is found throughout the company, and Drew believes it’s one thing that makes Copiers Plus stand out from other organizations. “Copiers Plus is full of people that aren’t going to shortcut their way to success,” he said, “but rather do hard work with integrity to make sure the customer is satisfied. I know that I can rely on my fellow team members to have my back the same way they can rely on me to have theirs.”

One employee that Drew consistently counts on is his dad, Tim Smith. Drew shared that as Vice President, his father always leads by example and strives to ensure every employee is supported. He went on, “He is constantly helping me work through complex situations by listening and giving sage advice. He cares deeply for his employees and family and is the best dad a person could ask for!”

Family is a recurring theme throughout Copiers Plus. “There is a genuineness to the Copiers Plus experience,” Drew revealed. Whether it’s his grandfather personally greeting the Fayetteville team each morning or sending employees a congratulatory email for each work anniversary, Drew loves that employees are treated like family. 

Drew contributes to the Copiers Plus team by acting as a brand ambassador across the state. He is constantly trying to connect workplaces with the solutions they need through presentations, networking opportunities, and in-depth research. No matter the task, he and his fellow co-workers aim to provide an outstanding customer experience through every step of the Copiers Plus journey. 

“We are more than a copier company. We are a family of employees who take pride in what we do and want to make our customers as proud to work with us as we are to work with them,” he explained. “So, whether that is through our exceptional customer service or intuitive document solutions portfolio, we will work diligently to make their vision a reality and our partnership long-lasting.” 

Outside of work, Drew is a huge Atlanta braves fan and enjoys supporting some of his favorite places in Wilmington – including Hell’s Kitchen and Wine Knot Sky Bar & Lounge – in his free time. He loves the summer season and relaxing with his all-time favorite TV show, The West Wing. When it comes to books, “Love Does” by Bob Goff is his must-read and his go-to music genre is 90’s country.

We’re so glad we’ve had the opportunity to help you get to know Drew and a few of the other members of our team through our People Behind The PLUS series. It’s an honor to call so many incredible individuals part of the Copiers Plus crew!

Rob Elliott has been a member of the Copiers Plus team since September of 2010. He currently serves as Sales Account Manager in our Greensboro office, where he acts as a trusted resource for North Carolina businesses. Rob works with companies to resolve issues and help improve their efficiency, in addition to assisting with setting up and networking devices. He’s an integral part of our success as a company and we’re honored to shine the spotlight on him through our People Behind The PLUS series!

Meet Rob Elliott 

An Asheboro native, Rob attended Asheboro High School and still resides in his hometown today. As an extrovert and natural people person, Rob realized his knack for sales early on in life. His first job was as an office supplies and furniture salesman and he continues to find success in the field today, leaving a trail of happy customers in his wake.  

Rob was recommended to Copiers Plus by a former high school coach. He was drawn to the company’s family-oriented culture, a dynamic he found appealing at some of his previous workplaces as well. Lucky for us, it was a perfect fit from the start. Now - 13 years later - we’re honored he’s still a member of the crew! 

The Copiers Plus Way

It didn’t take long for Rob to show off his talent as part of the Copiers Plus team. In fact, one of his favorite work memories is closing his first sale while he was still in the ramp-up stage of his training! Since then, he has remained dedicated to keeping his customers happy day-in and day-out. 

Though Rob’s first sale at Copiers Plus is a fond memory, he’s gathered a variety of other accomplishments over the years as well. When asked what he considers his biggest win to date, Rob shared that it’s been earning the business of a local school board and retaining them as a client for the last 11 years! In addition, Rob’s proud to be part of a collaborative team, where everyone is committed to helping one another succeed. 

In particular, Rob mentioned that he enjoys working with the Greensboro sales team and views his co-workers as great assets in the workplace. For example, he described the work that he and two of his colleagues - Jason Shive, MPS IT Specialist, and Taylor Fuqua, Director of Managed Print - have done to improve Copiers Plus’s Managed Print Services (MPS) business. “Together, we have morphed the MPS business into what it is today,” he explained. “I have learned a lot from those two gentleman!”

Rob has brought unparalleled value to the Copiers Plus crew in many ways, especially when it comes to taking care of the customer. 

“I’m most valuable as a faithful representative of what Copiers Plus stands for as a company. I always feel like I can solve any customer issues,” Rob shared. “I am also very proficient at the set-up and networking of devices and am a valuable asset in the field.” We couldn’t agree more!

Rob went on to explain that if there’s one thing customers should know about Copiers Plus, it’s that they always put the client experience at the forefront of each interaction. “We work hard to make the Copiers Plus experience great for our customers from sale to install,” he said. 

On his days off, Rob likes keeping up with college sports, playing golf, and spending time with his family. He enjoys playing along with Jeopardy and watching Dateline as well, and has been known to rock out to everything from hair rock and rap to country. 

Thanks for joining us for another People Behind The PLUS spotlight! We hope you’ve gotten to know Rob, as well as our other employees across the state, a little bit better with each feature. 

Here at Copiers Plus, we’re grateful to have an ever-growing list of fantastic employees. Roger Miller, who has been with the business for nearly a decade, is certainly one of the many names on that list. 

Roger is a Document Solutions Specialist at our Fayetteville office. Here, he assists clients in uncovering pain points and provides solutions that help them produce and move documents. He brings to his job a sincere and honest passion for helping others, which is evident in everything he does. 

But before we dive into Roger’s day-to-day at Copiers Plus, let’s get to know him a little bit better…

Meet Roger Miller

Originally from Belton, Missouri, Roger now calls Raeford, NC, home. He lives here with his wife, Stephanie, whom he married in 2012. Together, the couple has two children, Henley, who just turned nine, and Hudson, who is six. Rounding out the family is the Miller’s Schnoodle, Harvey Spector. 

After high school, Roger attended Appalachian State University to pursue an undergraduate degree. He went on to receive a master’s degree from NC State in education, focusing on curriculum and instruction. 

Roger put these degrees to work in the Cumberland Country School District, where he was an educator for 10 years. Though this was his first job as an adult, he still has fond memories of his very first occupation. In his teenage years, Roger worked as a baseball field crew member and loved it!

Ultimately, Roger’s ability to form lasting connections is what motivated him to pursue a different career path with Copiers Plus. “After 10 years in education,” he said, “it was time to put my skills in relationship building to work in this field, delivering relatable, winning solutions for people just like me – hard working professionals.”  

Finding Success At Copiers Plus

Roger joined the Copiers Plus team in the summer of 2015. His very first month on the job proved that he’d made the right decision in switching career paths. He remembered, “I asked a lot of questions, learned a lot, and helped eight different businesses with office equipment that month. I was hooked!”

Some eight years later, Roger is still just as passionate about helping businesses in his community through his work as a Document Solutions Specialist. His charismatic personality, commitment to finding the right solutions, and knack for forming long-lasting relationships all contribute to his success, and he appreciates that Copiers Plus’s work culture allows him to continue growing. “For the first time in my career, it’s nice to be able to say: The harder I work, the more successful I am!” he expressed. 

However, Roger is quick to note that those who came before him laid the foundation for what he does every day at Copiers Plus. For example, Doug Brisson. Doug is a Senior Account Manager at the company’s Fayetteville location, as well as one of Roger’s workplace mentors. 

Another thing Roger enjoys about working for Copiers Plus is the company’s focus on treating its employees like family. Roger explained, Copiers Plus cares about each individual employee and backs them 100 percent: 

“Every day I go out with the full support of a great company behind me and do my thing,” he said. “I get in front of people and form long-lasting relationships.”  

And when it comes to doing his thing, Roger’s got that down to a science. He adds value to the Copiers Plus team in numerous ways, but what he considers to be his most significant contribution is his commitment to the client. “It’s all about the customer,” he revealed. “People buy from people they trust. I show up every time.”

Though Roger has experienced many achievements over his years at Copiers Plus, he knows the best is always yet to come. When asked what he considers his biggest workplace accomplishment, he replied, “Whatever I do today…and then tomorrow.”

When he’s not hard at work for our customers, you’ll likely find Roger spending time with his family, or maybe rereading his favorite book, Tuesdays with Morrie. He is also a sports enthusiast and loyal fan of the Kansas City Chiefs, Royals, Kansas Jayhawks, and every App State team out there. 

At the end of the day, he’s most proud of the life he’s built. He said, “I’m blessed to have a loving family, solid foundation at home, a great job, and freedom to do some fun things from time to time.”

Hasn’t it been fun getting to know Roger?! We think so and hope you’ve also enjoyed learning more about him and his outstanding efforts as part of the Copiers Plus family!

Employees are the backbone of our company. They represent our brand and ensure our customers have the solutions they need in every Copiers Plus office from Wilmington to Asheville, and everywhere in between. That’s why we’re helping you get to know them through our People Behind The PLUS series!

This week, we’re featuring David Smith. Not only is David VP of Administration in our Raleigh office, but he’s also Bob Smith’s son. As you may know, Bob founded Copiers-Plus in 1985 and has since grown it into a third-generation family business with five locations across North Carolina. 

David was inspired to join the crew because of a commitment to his father and loyalty to the family business. He has since proven himself an effective leader. Ready to learn more about David? Let’s dive in!

Getting To Know You

David is originally from Hope Mills, NC, where he attended South View Senior High. After high school, David studied civil engineering at North Carolina State University. That’s also where he met his wife, Sallie, who grew up in Pendleton. She was in the business administration program at NC State and has gone on to work in the mortgage lending industry for the last 38 years. The couple now lives in Raleigh with their German Shepherd pup, Ruger. 

When it comes to the workplace, David’s loyalty to his family’s businesses runs deep. In fact, his very first job – which he started at only 13 years old – was at Bill’s Frame Shop. Here, he worked with his grandfather learning the craft of picture framing. 

Now, we’re lucky enough to have David supporting the Copiers Plus mission! Read on to discover more about how he contributes to the team.

A Culture of CARE

In David’s eyes, Copiers Plus’s focus on caring for everyone involved in the company’s operations is one of the ways in which the business sets itself apart. He’s also proud that Copiers Plus has established itself as a Christian-based business with a focus on creating a family-like culture throughout the organization.

“We CARE for all involved – clients, employees, vendors, partners,” David shared. “We seek to always do the right thing in the eyes of God.”

David has been a part of that value-driven philosophy since 2015. As mentioned, he’s the VP of Administration in our Raleigh office and brings tremendous value to the team by offering leadership and support to the branch’s employees. 

Getting to work closely with Copiers Plus’s employees is also one of David’s favorite aspects of his job. He’s especially proud of the success the company has had growing the business organically, which couldn’t have been accomplished without the hard work of each team member. 

Though David serves as a mentor for many of the business’s employees, he considers his father, Bob Smith, his mentor both in and out of the workplace. “He has been my rock and biggest supporter throughout my life,” David said. “He has always challenged and encouraged me to be my best.”

Outside of work, David stays busy with home projects and catches the Atlanta Braves whenever he can. You might also find him dreaming of Alaska (the best place he’s ever visited), or taking in a few re-runs of his favorite show, M*A*S*H. 

Thanks for joining us in getting to know David! He’s an essential member of the crew and just one of the many employees that make Copiers Plus great!

Here at Copiers Plus, we’re honored to have a wonderful band of employees working all across the state of North Carolina. Jordan Valentine is one such employee! As a service technician, Jordan is integral in keeping our clients’ computers and copiers working flawlessly and he’s earned himself a reputation for being quick, thorough, and always dependable. 

Join us in getting to know Jordan!

Meet Jordan Valentine

Jordan is an NC native who is originally from Waynesville. After graduating from Tuscola High School, he attended the University of North Carolina at Charlotte where he studied computer science. Jordan realized his interest and talent in fixing things long before he became a part of the Copiers Plus crew, however. His very first job was as a service technician at Lake Junaluska!

These days, Jordan lives in Wilmington with his wife, Julia, and two cats. He comes from a large family and is actually the youngest of seven siblings! When he’s not putting his technical savvy to work helping our East Coast customers, he enjoys playing and watching sports, spending quality time with friends and family, and diving into a delicious meal.

Jordan Joins The Crew

Before becoming part of the team, Jordan did his research on Copiers Plus. He looked into the company after seeing a job opening and was happy to find that people had only great things to say about working for, and with, the Copiers Plus crew. 

Jordan started his position as a service technician in February of 2023. After training with senior service tech Jason Dorman, whom Jordan considers a mentor, he began taking calls on his own after only two or three months! 

According to Jordan, he learned a lot from Jason during his training. He shared, “Jason taught me 90% of everything I know about copiers, and more!” However, you can’t discount Jordan’s built-in curiosity for understanding how things work, natural ability, technical education, and patience in always searching for the right solution.

At the end of the day, knowing that he’s helped a client solve a frustrating issue is what Jordan likes most about his position at Copiers Plus. “I love the feeling of fixing someone’s problem,” he explained. He also brings a ton of value to the team by being flexible and helping at the company’s main office in Fayetteville whenever he’s needed.

The Copiers Plus Family

Since his start, Jordan’s made some great memories. For example, his favorite office pastime is sitting down for pizza lunches with a few of his co-workers! In Jordan’s eyes, being able to share moments like these are what makes Copiers Plus different from other places he’s worked; the company really feels like a family. 

Jordan also loves being part of a company that truly cares about what others need – especially when it comes to assisting clients. “At Copiers Plus, everyone cares, no one is taking shortcuts, and everyone is always truly searching for good solutions,” he stated.

It’s easy to see that Jordan is a crucial piece of the Copiers Plus puzzle and we’re proud to call him a member of the family! Thanks for getting to know Jordan through our People Behind The PLUS series!

Sherrié Lucas is the sales administrator at Copiers Plus’s Fayetteville office. She’s also the next person we’re introducing as part of our People Behind The PLUS series! 

On a daily basis, she helps management and the sales team gather everything they need to assist their clients and is known around the office for her ability to resolve issues. She’s also a team player and is always willing to help co-workers or clients out in any way she can. 

We’re excited to help you get to know Sherrié better and can’t wait to tell you more. Read on!

About Sherrie Lucas

Military raised, Sherrié never had a home base growing up; she’s lived all over! In fact, she first joined the workforce as a cashier at a golf range on Fort Hood in Texas. She attended Pine Forest Senior High and has since settled down in Linden, North Carolina. 

She’s most proud of the fact that she’s worked hard for her career and her family throughout her life. And when it comes to family, she’s got quite the group! In addition to her husband, Randy, Sherrié’s blessed three children – Brad, Brandon, and Mechelle - as well as two grandchildren, Chase and Chelsea, a cat named Bobcat, and a puppy called Gracie.

Sherrié’s path to Copiers Plus actually began at Monroe Systems for Business. There, she worked with Copiers Plus’s founder, Bob Smith. When he opened Copiers Plus, Sherrié joined the team just to continue working with him!

It turned out to be a great decision. Sherrié shared that her favorite memory over her time at Copiers Plus has been watching Bob walk from office to office each day to greet everyone with a “Good morning!”

The Copiers Plus Way

As sales administrator, Sherrié is outstanding at keeping the sales process flowing. She’s willing to do whatever it takes to help her co-workers better assist customers, a trait that fits perfectly with Copiers Plus’s company-wide commitment to superior service. 

She regularly assists sales reps with getting their documents completed correctly, funding deals, and a variety of other tasks needed to help them generate leads. In addition, she supports the management team in getting the data they require to do their job. In other words, if you need it, Sherrié will help you get it!

Sherrié enjoys the challenge of resolving issues and helping her team in as many ways as possible. And she knows that her dedication to these things is just one more way to ensure each customer has an excellent experience, a value that leadership has instilled throughout the company.

"Bob Smith taught me that service to the customer is the most important thing,” she said, “and that your employees are your most valuable asset."

Speaking of employees, Copiers Plus’s care for its crew is another reason Sherrié is glad to be part of the family. She’s found that what makes the company’s work culture different from other places where she’s worked is the fact that the owner makes it his business to know you and really cares about the individual needs of each employee. 

The company’s culture of care extends to its customers as well. Sherrié explained that if there is one thing she’d like individuals outside of Copiers Plus to know, it’s that the company truly cares about their customers. They strive to do everything possible to make each client’s job easier and their workplace more efficient. 

As for Sherrié’s biggest accomplishment at Copiers Plus? When asked, she said, “My biggest accomplishment over the years is making whatever Bob asked for happen!” Now, that’s dedication!

Outside of work, Sherrié enjoys listening to all kinds of music, indulging in Thai food, watching Friends reruns, and reading The Bible. Though the best trip she’s ever taken was to Germany, she describes her perfect Saturday as a fall afternoon spent relaxing, shopping, and taking in the sights, sounds, and delicious cuisine of a waterside town. 

We at Copiers Plus are so glad that Sherrié found her way to our team. She’s a friendly face and helping hand around the Fayetteville office and we’re thrilled to call her one of the People Behind The PLUS!

You’ve already met Robin Larson as part of our People Behind The PLUS series. This week, we’re introducing you to another one of our fantastic employees – Raleigh account manager Brett VanDerMeulen!  

Brett grew up in Roanoke Rapids, NC, and still resides there today. In fact, he’s been instrumental in expanding Copiers Plus’s offerings into that area. He’s been a member of the crew for a little over a year and we can’t wait to see how both he and the company grow as he continues his journey with Copiers Plus!

Join us in digging a little deeper into who Brett is and how he contributes to the Copiers Plus team!

Meet Brett VanDerMeulen

Prior to finding his way to Copiers Plus, Brett attended Roanoke Rapids High School and worked at Little Caesars, where he made dough and prepped the day’s ingredients. After graduation, he set out for East Carolina University and spent the next four years as a proud ECU Pirate! 

Brett graduated with a business marketing degree and plenty of great memories, including meeting his girlfriend of six years, Stephenie. Though his four-year journey there wasn’t always easy, earning his degree was a great achievement and one of the proudest moments of his life!

Brett’s mom is originally from New York, as is most of his family, but now resides in the Littleton / Roanoke Rapids area along with Brett. He also has a half sister who lives in Florida and an uncle in Texas. 

The Copiers Plus Journey

It was Copiers Plus’s reputation for caring for its employees that first drew Brett to apply. “I had heard about the accolades [Copiers Plus] won for their work environment,” he said. “Sitting down and talking to our leaders really solidified that with me.”

He’s referring to Business North Carolina’s Best Employers In North Carolina award, which Copiers Plus received in 2021. Of course, it’s an honor of which we’re incredibly proud and strive to fulfill every day, but another perk is that it brings outstanding employees like Brett to our team!

Brett joined the crew in late August of 2022 and has made an impressive impact right off the bat. As an account manager, he describes his role as that of a consultant. “I meet with local businesses and work together with them to find the products that work best with their office,” he said. 

He also enjoys that he can clearly see how his role fits into the company’s overall goals and appreciates that he’s trusted to manage his territory. 

“At all of my other jobs I felt expendable,” Brett shared. “With Copers Plus, I feel like I am part of the puzzle. I am in charge of the expansion into my area.”

He’s proven himself more than capable of handling this task. Before Brett started with Copiers Plus, the company had little presence in the Roanoke Rapids area. However, Brett has worked diligently with the area’s small and medium-sized businesses to bring them the solutions they need. And this hard work has paid off. He recently closed a deal with a local school district – his biggest account yet!

A Culture Of Collaboration

Brett’s impressive skill set and hard work certainly deserve credit for his success, but he’s quick to point out that he didn’t get this far alone. Though his territory is farther out than many, he never feels isolated. There are many co-workers he can rely on for help any time he reaches out. 

One such co-worker is VP of Sales, Kevin Oberman, whom he considers a mentor. Brett didn’t have much sales experience when he started with Copiers Plus, but Kevin has helped him learn the craft. 

“[Kevin] has helped me become more assertive and has given me the tools I needed to be successful,” Brett explained. 

In fact, Brett has noticed a trend throughout the entire Copiers Plus organization: a willingness to help. Whether assisting a client or co-worker, the company is filled with compassionate individuals who want to help others. 

It’s a trait Brett demonstrates as well. He said, “The most rewarding part of my job is knowing I have made a difference in all of my clients’ offices. I focus on getting them the services they need and on saving them money.”

When Brett’s not working hard for his clients, you might find him relaxing with a Harry Potter book, watching The Last of Us, listening to hip-hop, or hiking his favorite spot in North Carolina, Black Mountain. He loves spending quality time with his family, friends, and Stephenie as well. 

We’re thrilled that Brett is a member of the Copiers Plus team and have loved getting to know him personally and professionally over the past year. We hope you’ve enjoyed learning more about him this week as well!

Copiers Plus is lucky to have a group of fantastic employees across North Carolina – from Wilmington to Raleigh, Greensboro, and beyond! Now, we’re helping our customers get to know them a little better too with our People Behind The PLUS series. 

Robin Larson is a billing clerk in the Fayetteville office and is also the first person to be featured. Originally from Sioux Falls, South Dakota, she’s a long way from home, but she’s become an important part of the Copiers Plus family. Ready to get to know Robin?

A Bit About Robin

We’ll start at the beginning. As mentioned, Robin grew up in Sioux Falls, which rests on South Dakota’s eastern border. Here, she attended Washington Senior High and earned her first paychecks by babysitting and waiting tables. 

After high school, Robin studied computer programming at Southeast Vocational Technical in Sioux Falls. She went on to explore the fields of child care and child psychology at Central Christian College of Kansas. 

Robin has celebrated many personal and professional achievements throughout her life, but the one she’s most proud of is raising her daughter. She became a single parent when her daughter was just a year old. Despite the difficulties, Robin said, “I fought hard, worked hard, made some huge mistakes, but I’m still kicking!”

Now, Robin’s daughter is all grown up and living in Missouri with her husband and Robin’s two granddaughters. In addition to her human family, Robin has a “super judgmental” cat named Guinnivere. 

Robin Joins The Copiers Plus Team

Robin’s journey led her to Copiers Plus in the fall of 2021 and it was a perfect match from the beginning! She aced her interview to join the Copiers Plus team and got a good feeling about the company’s work culture and values along the way. 

“My interview went well, and I enjoyed the people I talked with,” she said of her initial meeting. “It felt like a nice, friendly environment with real down-to-earth humans.”

As a billing clerk, Robin helps to keep the Fayetteville office running smoothly. She performs a variety of office work, bookkeeping, and computer tasks and is always happy to help relieve a bit of the workload from her co-workers. She loves to stay busy and is the ultimate team player, jumping in just about anywhere she’s needed. You can count on her to bring a little extra life to the office as well by entertaining her co-workers with her sarcastic wit!

People Make The Company

After nearly two years, the people and environment at Copiers Plus remain some of the things Robin likes most about her job. The people she works with are more than co-workers to her; they’re friends and mentors. 

In specific, three of Robin’s co-workers stand out as mentors: Katrina Jambor, Rose Gibson, and David Smith. 

Katrina, who is assistant controller at the Fayetteville office, has taught her a lot. Robin went on to share, “Katrina is also not afraid to tell me when to ‘eat a Snickers’ when I get out of hand!”

Robin sees Rose as a “gentle handed controller” who keeps everyone doing well and as VP of administration, David “oozes quiet leadership without any roaring required.” 

Regardless of who Robin is working with, she enjoys the fact that she and her co-workers expect the best out of one another but accept that mistakes happen. In the end, the team always pulls together to work toward providing the best solution for the customer. 

The Copiers Plus Difference

A few things stand out to Robin when it comes to what makes Copiers Plus different from other companies. For starters, the company genuinely cares about every single one of their employees, she shared. This sentiment begins with Bob Smith, president of Copiers Plus, and flows throughout the business. 

Copiers Plus’s values are another way the company sets itself apart, Robin explained. In fact, her favorite memory is when the team joined together in prayer before last year’s end of year celebration, called the Niblet. Robin said, “That’s what makes us different. Allowing God into the building!”

When asked what the most important thing those outside the organization should know about Copiers Plus, Robin remarked:

“We care about you. We want to make things right and keep things running smoothly. We want to make the customer’s work easier.”

Outside of work, Robin might be found watching her favorite TV show, Criminal Minds, studying The Bible, enjoying contemporary Christian music, or cheering on the Minnesota Twins. She also loves the beach and, though any beach will do, Robin’s preferred vacation spot is Cocoa Beach, Florida.

We at Copiers Plus are thrilled to call Robin a member of the family and hope you’ve enjoyed getting to know her just as much as we have!